Universal Containers has used Outbound Messaging to integrate with their billing system. Which two aspects of Outbound Messaging might result in issues due to frequent outages?

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Focusing on the correct response, the aspect of Outbound Messaging that can lead to complications due to frequent outages is the potential for duplicate messages. Outbound Messaging is designed to send messages to external systems when certain events occur in Salesforce. However, if there are interruptions in connectivity or system outages, the mechanism may retry sending messages to ensure that critical information is communicated. This can result in the same message being sent multiple times if the receiving system did not acknowledge the original message, leading to duplicates in the billing system.

The presence of duplicate messages could cause significant issues in billing and account processing, as they may result in erroneous charges, duplicated transactions, or incorrect records being created. Proper handling of duplicates is crucial for maintaining data integrity when integrating Salesforce with external systems.

Contextually, aspects like out-of-order delivery and orphaned requests are important in the realm of integrations but do not necessarily lead to issues from frequent outages in the same way duplicates do. Out-of-order delivery can occur due to the asynchronous nature of Outbound Messaging but is not directly affected by a system's availability, and orphaned requests typically arise from other integration failures, not from outages specifically. Exceeding governor limits relates to limitations set by Salesforce on resource use, which is a concern

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